Should You Be My Client?

by | Dec 17, 2020 | Blog

Remember, selling is a two-way street. You are both trading assets. They get to decide whether or not they want to spend their money on your help, and you get to decide whether or not you want to spend your time helping them.

You must brutally qualify your prospects on the front end so that you only spend time with the prospect who has a desire for your service, the ability to decide if they want to buy your product, and the money to do so.

Do not present your product or give information or an estimate or anything at all. The only way they get your valuable information is if they are a good fit for you and your product/service. That means they must first qualify for the sales trinity:

  1. Desire
  2. Decision-making ability
  3. Money to spend

How do you quickly determine if your prospect has these three qualities? Ask simple questions:

Desire

  • What do you like best about your current provider?
  • What would improve your experience if you could change one thing?
  • If that one change would happen, how would that affect you personally?
  • It looks like you’re all set and doing great. What could I add to what you are already doing?
  • Why???

Decision Maker

  • Is this the type of decision you can make yourself or do you need to consult with anyone?
  • What is your decision making process here?
  • Who will ultimately be making the decision to buy or not to buy?

If you can’t get the commitment on the first two, there is no reason to go to the price. They have disqualified themselves and have not earned the right to get your prices so they can shop them to your competitor. If you do have commitment on the first two, proceed on to the next qualifier: money.

Money

This one you have to set up a little. You can approach the conversation this way:

  • Ok, since we got that out of the way, now for the money questions. Are you comfortable talking about the money?
  • The fee for our service usually falls in the range of ____ to____. Assuming that everything is perfect and you love our solution…is that a number that works for you?
  • Great, the basic price for our service is _______. How does that sound?
  • How much would you like to pay for a service like ours?

Remember to lock it down when you get a commitment. We are always happy to help you refine the all-important qualifying process. Please contact us for more information on how we can amplify your efforts.

Increasing Sales and Improving Relationships

After a Prospect Says Yes

https://youtu.be/lok5xXpJEKs So the prospect has said yes, what do you do now? Join the Sales Arbiter team, CEO Crispin Cruz and Chief Development Officer, Dan Jourdan on this episode of the The PIPE Podcast.

The Sales Mistake Made After a Sale: Overpitching

The Sales Mistake Made After a Sale: Overpitching

Overpitching. It’s an easy mistake to make, especially for new salespeople.  You’ve been in “pitch mode,” so focused on getting a client’s “yes” that once you get it, you’re caught off guard and stumble trying to quickly figure out where to go next. Still in...

How to Craft the Perfect Sales Pitch

How to Craft the Perfect Sales Pitch

The thought of pitching a client can make many salespeople nervous because they may not be completely confident in their ability to convince someone to purchase their product. Others might be too confident, which could also affect their ability to pitch.  The...

The Power of Asking for Help in Sales

The Power of Asking for Help in Sales

When Steve Jobs was 12-years-old, he called Bill Hewlett, co-founder of Hewlett-Packard, to ask for some spare parts so he could build a frequency counter. At the time, Hewlett’s home phone number was in the Palo Alto, CA phone book. Not only did Hewlett agree to give...

6 Ways to Get Customers to Take Action

6 Ways to Get Customers to Take Action

If you have a problem, you’d want to talk with the decision-maker who can help you, not the customer service person who’s telling you what’s in their guidebook, right? Then, when having a conversation with a prospect about your product, how about talking to the part...