When a Prospect Says No

Overpitching. It’s an easy mistake to make, especially for new salespeople.  You’ve been in “pitch mode,” so focused on getting a client’s “yes” that once you get it, you’re caught off guard and stumble trying to quickly figure out where to go next. Still in...

The thought of pitching a client can make many salespeople nervous because they may not be completely confident in their ability to convince someone to purchase their product. Others might be too confident, which could also affect their ability to pitch.  The...

When Steve Jobs was 12-years-old, he called Bill Hewlett, co-founder of Hewlett-Packard, to ask for some spare parts so he could build a frequency counter. At the time, Hewlett’s home phone number was in the Palo Alto, CA phone book. Not only did Hewlett agree to give...

If you have a problem, you’d want to talk with the decision-maker who can help you, not the customer service person who’s telling you what’s in their guidebook, right? Then, when having a conversation with a prospect about your product, how about talking to the part...